A proven track record of success

Core Competencies
  • Applying best practice to client-specific needs in the areas of Knowledge Management, Organizational Learning and Change Management

  • Trainer/Workshop Facilitator in Knowledge Management and Communities of Practice Best Practices

  • Public speaking

  • Leadership of Knowledge Management and Organizational Learning initiatives including integration with stakeholder groups

  • Launching and Moderating Communities of Practice

  • Leadership of major organizational change initiatives, e.g. major corporate projects, organization development, business process re-engineering

  • Management of groups and staff functions

  • Research and adaptation of modern management and operations practices

  • Development of technology strategies and policies

  • Project Management for major projects involving business and IM/IT functions


Knowledge Management and Organizational Learning

  • Successful leadership of Treasury Board of Canada Secretariat (TBS) Learning and Knowledge Management program (formally recognized across government as an exemplary practice in the public sector in multiple years)

  • Leadership of KM Strategy Development initiatives (e.g. TBS, HRSDC)

  • Intensive Best Practice Research study addressing both tactics and approaches as well as management practices

  • Training Workshop leader for a KM best practice workshop and a Communities of Practice workshop (CGELearningCentre.ca)

  • Co-founder and longstanding chairperson of the Interdepartmental Knowledge Management Forum

  • Frequent public speaker and workshop leader at local, national and international KM conferences

Change Management 

  • Successful management of major organizational change initiatives, e.g. Business Process Re-engineering (HR function, Treasury Service, etc); Corporate Records & Document Management Project


  • Successful management of various sizes and types of projects and consulting groups of up to 36 full-time positions

  • Successful formation and management of staff functions and groups, e.g. Corporate Support, Learning and Knowledge Management, Project Office, Project Secretariat

Strategic Consulting

  • Development of key policies, frameworks and strategies, e.g. Corporate Internet Usage Policy and guidelines, a System Management Framework, and various IT strategies


Ottawa, Ontario, Canada


T: 613-796-7257